In the cloud, on-premise or hosted within Innervate’s private cloud. Out of the box or carefully customised. Innervate’s experienced team will work with you to ensure we provide the best solutions, with the flexibility to grow as your requirements change in the future.
Support is a key offering from Innervate. Developed in-house, by Innervate or any other partner we can transition your solution into Innervate Managed Service support at pace and without disruption to ‘business as usual’.
Whatever way your solution is built or deployed, we’ll provide the full range of managed services to meet your needs – from a simple pay-as-you-go foundation service through to Premium 24x7x365 mission-critical support with proactive solution monitoring.
We build close working partnerships with our customers and our UK based team can work seamlessly with our overseas centres to provide global reach with a local voice.
Knowledge is key to service delivery and Innervate has years of experience transitioning between our project and 2nd/3rd line teams ensuring an end-to-end knowledge thread between front line and project teams for all the solutions we support. Where we onboard third party solutions we dive deeper to deliver the same high quality support and future development that we deliver for our own solutions.
Close relationships with Microsoft and other key software and platform partners give us priority access to senior technical and development resources for both escalation and early sight of new developments.
To find out more about how Innervate Managed Services can make a difference to your organisation, please get in touch by clicking here.